Open Position

Coordinator of Learning & Consulting

An inclusive community, a better nation

POSITION DESCRIPTION

EMPLOYER: National Diversity Council     

DEPARTMENT: Learning & Consulting

REPORTS TO: AVP of Learning & Consulting

SUMMARY: The role of the Coordinator, Learning & Consulting is to assist in the implementation of strategies, initiatives, and programs. The Coordinator, Learning & Consulting also represents the NDC externally, acting as a liaison to partners, clients, and communities to promote the mission of the organization. This is a virtual position.

POSITION RESPONSIBILITIES:

You will work closely with the AVP, L&C to assist in the implementation of strategies, initiatives, and programs aimed at improving operational efficiencies in:
● Program Engagement:
○ Assist in the development of meeting materials, presentations, proposals, speaker panels, and/or event communications for L&C events
○ Support the planning and Zoom production of L&C events, workshops, and training sessions.
○ Manage departmental events and collateral graphic design calendar
○ Maintain and update state agencies registrations for NDC as a supplier vendor
○ Manage HRCI, SHRM and any other certification application and renewal process
○ Organize quarterly NDC Graduate Network virtual networking event
○ Maintain and develop departmental agenda’s for bi-weekly meetings
● Data Management:
○ Assist in survey creation, managing responses, and data analysis from departmental surveys and assist in preparing reports and presentations.
○ Provide monthly report of L&C program program participation, highlighting trends and data insights
○ Provide monthly report of client company list to NDC P&E & Management Team Monthly from all L&C program participants and consulting prospects/clients
● Research:
○ Assist in research efforts to identify best practices, benchmarks, and emerging trends in diversity, equity, inclusion, belonging and accessibility as input to designing and implementing L&C initiatives
○ Stay informed about relevant laws, regulations, and industry standards pertaining to diversity, equity, and inclusion
○ Perform competitive research, data manipulation and analysis
○ Conduct research to identify requests for funding proposals in Government and Nonprofit sectors
● Marketing & Communications:
○ Identify opportunities to expand awareness of NDC L&C programs to diverse populations
○ Create social media content related to our impact on DEIB
○ Assist in developing presentations and other materials for websites, eblast, social media, and internal communication.
○ Assist in managing departmental communications calendar
● Performs related duties & responsibilities as assigned/requested

QUALIFICATIONS:
● Bachelor’s degree or higher preferred
● Minimum of 1-3 years of demonstrable and relevant experience in developing and executing successful learning programs
● Knowledge of the diversity, equity, and inclusion space
● Critical thinker with innovative problem-solving skills
● Highly computer literate with proficiency in MS Office (Word, Excel, PowerPoint), Google Workspace (Gmail, Drive, Sheets, Calendar, Meet) and SalesForce
● Solid knowledge of Zoom virtual learning platform
● Excellent writing, communication, presentation, and interpersonal skills
● Fantastic organizational and time management skills
● Ability to work independently and make recommendations to the CLC on how to improve the program
● Strategic and creative mindset
● Meticulous attention to detail
● Must be able to travel between 25 to 30%
● Ability to cultivate partnerships to establish long-term opportunities
● Provide own cell phone

COMPETENCIES:
● Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities
● Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
● Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
● Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
● Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce
● Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
● Work Environment – Remote
● This position requires travel 25-30% of the year
● Prolonged periods sitting at a desk and working on a computer

SALES AWARD
The Coordinator for Learning & Consulting is eligible for the NDC Certification Program Sales Award, which recognizes NDC staff for their dedication and contributions to help drive top-line revenue and growth for the program.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The National Diversity Council is a non-profit organization committed to fostering a learning environment for organizations to grow in their knowledge of diversity. The council affords opportunities for organizations to share best practices and learn from top leaders in the areas of diversity, equity and inclusion. More information about the National Diversity Council is available at: www.thendc.org.

Schedule: Monday to Friday

Work Location: Remote 

Applicants can send their resumes to [email protected]